Home | Communities | Kansas | Arkansas City | Letter Exemplary CareArkansas City Presbyterian Manor receives Exemplary Care recognition
ARKANSAS CITY, KS – Presbyterian Manors of Mid-America was notified that the Arkansas City Presbyterian Manor was recognized by the Kansas Department of Health and Environment (KDHE) with a letter of Exemplary Care.
“We are proud of the staff at Ark City Presbyterian Manor for their achievement and for the receipt of this recognition that a limited number of retirement communities and adult care homes in our state receive each year,” said William Ward, president and CEO of Presbyterian Manors of Mid-America.
The letters of exemplary care are issued jointly by the Office of the Governor and the secretary of KDHE based on the findings of KDHE survey teams.
Arkansas City Presbyterian Manor was recognized for its Resident Assessment Protocol for pain management and the quality assurance program at the Manor. The surveyors focused on the program, which promotes staff and family working together to continually improve resident care. The staff team, family and residents negotiated and developed individualized plans to address specific problems. Interviews with families revealed that they felt very comfortable going to staff about any problem because they felt staff would work with them to arrive at a solution.
“We believe that true quality of care starts with focusing specifically on each resident instead of a one size fits all approach,” said Lynne Lawrence, Arkansas City Presbyterian Manor executive director. “Developing personalized programs that enable residents to live as fully as possible is our goal.”
Presbyterian Manor of Arkansas City Selected as 2005 PEAK Award-Winning Community
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